Alert Level Guidance

Level 1

  • We are open for phone & in person consultations. Nurse appointments continue as normal
  • Online bookings available
  • DO NOT enter the building if you have a cough, fever, sore throat or cold/flu like symptoms
  • Use QR code on arrival
  • Sanitise your hands on arrival and departure of the building
  • Feel free to wear a mask
  • PPE to be worn by GPs & Nurses as appropriate

Level 2

  • We are open for phone & in person consultations (phone consults are encouraged where possible) Nurse appointments continue as normal
  • All in person appointments to be triaged by a nurse or reception
  • Online bookings available
  • DO NOT enter the building if you have a cough, fever, sore throat or cold/flu like symptoms
  • Please wear a face mask.
  • Do not attend appointments early
  • Use QR code on arrival or sign the register
  • Please adhere to physical distancing – less chairs in waiting areas.
  • Sanitise your hands on arrival and departure of the building
  • PPE to be worn by GPs & nurses as appropriate

 

Level 3

  • We are open for phone & in person consultations and nurse appointments (phone consults are encouraged unless requested to attend in person)
  • ALL in person appointments will be triaged by a nurse or doctor first
  • Online booking Not available – Book through reception only
  • DO NOT enter the building if you have a cough, fever, sore throat or cold/flu like symptoms
  • Face masks must be worn
  • DO NOT attend appointments early
  • ONLY 1 support person to attend with patient (if needed)
  • Use QR code on arrival or sign the register
  • Please adhere to physical distancing – less chairs in waiting areas and consult rooms (chairs to be covered and cleaned regularly)
  • Wash your hands on arrival and departure of the building
  • PPE to be worn by GPs & nurses as appropriate

 

Level 4

  • We are open for phone consultations and nurse appointments (in person consults only at the request to attend in person by a doctor or nurse)
  • Online bookings NOT available – book through reception only
  • ALL requests for in person appointments with Dr or nurse WILL be triaged by a nurse or doctor first
  • DO NOT enter the building if you have a cough, fever, sore throat or cold/flu like symptoms
  • ONLY the patient and 1 Support person (if needed) to attend appointments
  • Face masks must be worn at all times by patients/support persons inside the building
  • DO NOT attend the appointment early
  • Use QR code on arrival or sign the register
  • ALWAYS maintain physical distancing – less chairs in waiting areas and consult rooms
  • DO NOT move chairs in waiting areas
  • ALL chairs to be covered and cleaned regularly
  • Wash your hands on arrival and departure of the building
  • PPE to be worn by GPs & nurses as appropriate

 

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